Here are some of the safety measures we’ve implemented, what you can expect and how you can plan ahead for your next visit.
Stay at Home
If you are experiencing symptoms of COVID-19, have been in close contact with a person(s) with COVID-19, or have travelled outside of Canada within the past 14 days.
Customers must read the posted COVID-19 guidelines before entering the warehouse.
Enter & Exit
Through the loading bay door which will remain open and handsfree during hours of operation. The front entrance will now remain closed.
On the Visitor’s Log located at the loading bay door.
Are mandatory for all customers.
We ask that you sanitize your hands upon entry into the warehouse and occasionally throughout your visit. Hand sanitizer will be located at the loading bay door and throughout the warehouse.
Maximum of 8 Customers
When capacity has been reached, customers will be asked to return to their cars and wait for notification.
Enhanced Cleaning Measures
Our commonly touched areas will be disinfected regularly throughout the day.
Will be performed on all staff members before every shift.
Minimize Physical Contact
Customers are encouraged to avoid physical contact with props, people and other surfaces.
Practice Social Distancing
Please maintain at least 2 meters of distance from staff and other customers, and observe the one-way arrows on the floor.
Will be installed where frequent customer and staff interactions take place.
Carts & Bins
Will be sanitized by staff before and after each use.
When returning props, customers will be required to unload the props and place them in the rolling cages provided and fill out a return form.
Outgoing Prop Rentals
Will be packaged and placed into Rubbermaid bins with lids. Items must be returned in the same fashion so they will stack properly in the rolling cages.
Returned Prop Rentals
Will be sanitized by staff or quarantined before being restocked.
COVID-19 Positive After Visiting
If you test positive for COVID-19 after visiting us, please contact us immediately.
Or send a confidential email to email@example.com
Please contact us at (604) 336-2887 or firstname.lastname@example.org