COVID-19 Guidelines

Hello Everyone,

We will be operating under the guidelines stipulated by WorkSafe BC and the Provincial Health Officer.

Here are some of the safety measures we’ve implemented, what you can expect and how you can plan ahead for your next visit.

Stay at Home

If you are experiencing symptoms of COVID-19, have been in close contact with a person(s) with COVID-19, or have travelled outside of Canada within the past 14 days.


Customers must read the posted COVID-19 guidelines before entering the warehouse.

Enter & Exit

Through the loading bay door which will remain open and handsfree during hours of operation. The front entrance will now remain closed.

Sign In

On the Visitor’s Log located at the loading bay door.

Face Masks

Are mandatory for all customers.

Hand Sanitizer

We ask that you sanitize your hands upon entry into the warehouse and occasionally throughout your visit. Hand sanitizer will be located at the loading bay door and throughout the warehouse.

Maximum of 8 Customers

When capacity has been reached, customers will be asked to return to their cars and wait for notification.

Enhanced Cleaning Measures

Our commonly touched areas will be disinfected regularly throughout the day.

Temperature Screening

Will be performed on all staff members before every shift.

Minimize Physical Contact

Customers are encouraged to avoid physical contact with props, people and other surfaces.

Practice Social Distancing

Please maintain at least 2 meters of distance from staff and other customers, and observe the one-way arrows on the floor.


Will be installed where frequent customer and staff interactions take place.

Carts & Bins

Will be sanitized by staff before and after each use.


When returning props, customers will be required to unload the props and place them in the rolling cages provided and fill out a return form.

Outgoing Prop Rentals

Will be packaged and placed into Rubbermaid bins with lids. Items must be returned in the same fashion so they will stack properly in the rolling cages.

Returned Prop Rentals

Will be sanitized by staff or quarantined before being restocked.

COVID-19 Positive After Visiting

If you test positive for COVID-19 after visiting us, please contact us immediately.

Or send a confidential email to


Please contact us at (604) 336-2887 or